The Cotecna Way

The Cotecna Way is what drives us as a company and sets us apart. It’s the common language that inspires and guides the way we operate for our customers, stakeholders, and employees.

Our Purpose

Every day, we help businesses around the world deliver compliant products to their customers. No matter what supply chain they operate in - agriculture, food, minerals, consumer products and retail - they face a rapidly changing environment and technological disruption. We give them the expertise, agility, responsiveness, and confidence to thrive in such an environment.

Our Inspiration

Our inspiration is what makes Cotecna special. We operate across 3 dimensions – to Dream, to Dare, and to Deliver - the 3Ds. These convey the dynamism and ambition of our company, and the promise to all our clients.

DREAM: We aim to be your essential partner for TIC services. We differentiate through technical expertise, innovation, proximity, and reactivity.

DARE: We behave as challengers. We take risks to build our company and offer you solutions tailored to your needs.

DELIVER: Our credibility lies with our ability to respond to our customer promise and execute our development plan.

Our Approach

Our approach is the way in which we implement our purpose and inspiration into effective day-to-day action. It’s the business framework and set of common goals that we all work towards.

All our actions are guided by one of 3 key principles, being People Driven, Customer Centric, and creating a Positive Impact on Planet and Society.

Our Values

Our values are the core beliefs that help us, as a team, work towards our common business goals. They are our foundation and moral compass and help us to make the right decisions in difficult situations.

WE ACT WITH PASSION: We make sure to understand our customers, we build trust and we help them do their business better. We help each other to reach our goals, and we celebrate success together.

WE CARE ABOUT PEOPLE: We treat everyone with the highest level of respect and courtesy. We listen, we are responsive, available, and friendly. We create the right conditions for everyone to be engaged and take part in our journey.

WE ARE ACCOUNTABLE: We take ownership to drive the business forward. We are not afraid to take risks. We make decisions and follow up on the execution. The way we act and behave according to our values defines good performance.

WE COMMUNICATE OPENLY: We speak honestly. We listen and respect different opinions, and we bring issues into the open. We ask for feedback to help us improve and we give feedback with the genuine intention to help.

WE MAKE IT HAPPEN: We are pragmatic and simple. We do what it takes to fulfil our promises. We prioritize carefully and dare to say no when needed. We learn from successes and failures, and we do this together with our customers.

Business Ethics

Integrity is fundamental to the way we do business and is a key element of how we build our company.

You can learn more about how each of our employees is upholding the highest business ethics standards on our Business Ethics & Compliance page.